Accessibility Statement

Solution Medical Supply is a reference resource for the medical supply and durable medical equipment (DME) industry — covering mobility, respiratory care, advanced wound care, incontinence supplies, clinical furniture, and procurement practice. A meaningful share of the people who rely on this material are themselves managing reduced vision, limited dexterity, cognitive load from chronic illness, or the fatigue that comes with coordinating care for someone else. We design with that reality in mind.

Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. WCAG is the internationally recognized standard maintained by the World Wide Web Consortium, and AA is the conformance level most commonly referenced by accessibility regulations and procurement requirements. We treat it as the target our pages should meet, and we measure ourselves against its four organizing principles: content should be perceivable, operable, understandable, and robust.

Accommodations we have made

The following are concrete, ongoing practices applied across the site rather than aspirations:

• Semantic structure. Pages are built with proper HTML landmarks and a logical heading hierarchy (a single H1, nested H2 and H3 sections). This lets screen reader users navigate by heading and region instead of reading a page top to bottom, and it keeps long buying guides scannable for everyone.
• Color contrast. Body text, headings, and interactive elements are checked against the WCAG AA contrast ratios (4.5:1 for normal text, 3:1 for large text). We avoid conveying meaning through color alone — comparison tables, status indicators, and callouts also carry text labels.
• Keyboard navigation. All interactive elements — navigation menus, dropdowns, in-page links, and the contact form — are reachable and operable with a keyboard alone, with a visible focus indicator so you always know where you are. No action on the site requires a mouse or a precise drag.
• Descriptive alternative text. Images that carry information — equipment photographs, diagrams, and illustrative graphics — include alt text that describes what they show. Purely decorative images are marked so assistive technology can skip them rather than announce noise.
• Readable typography and layout. Text reflows on small screens and tolerates browser zoom up to 200% without loss of content or horizontal scrolling. Line length, spacing, and font sizing are chosen for sustained reading, not density.
• Clear, plain-spoken language. Our editorial voice is deliberately plain and decision-oriented. We define clinical and procurement terms on first use, lead sections with the practical choice the reader faces, and avoid jargon for its own sake.
• Meaningful links and labels. Link text describes its destination rather than relying on "click here," and form fields carry programmatic labels so assistive technology can announce them correctly.

Where we know there is room to improve

Accessibility is a continuous process, not a finished state. Some content types on the site — for example, story-format media and embedded interactive elements — are harder to make fully equivalent for every assistive technology, and we are working to close those gaps. We also recognize that automated checks catch only a portion of real barriers; the rest surface only when people actually use the site. That is why reports from readers matter to us.

How to report an accessibility barrier

If you encounter a page, image, table, or interaction that is difficult or impossible to use with your assistive technology or input method, we want to hear about it. A clear report helps us fix the specific problem and often points to a pattern worth correcting site-wide.

When you contact us, the most useful details to include are:

• The page URL or title where you hit the barrier.
• A short description of what you were trying to do and what happened instead.
• The assistive technology, browser, and device you were using, if you know them (for example, "NVDA on Chrome, Windows laptop" or "VoiceOver on iPhone, Safari").

You can reach us through our contact page. We aim to acknowledge accessibility reports promptly and to prioritize fixes that block someone from getting the information they came for. There is no wrong way to report a problem — even a one-line note that "the menu won't open with my keyboard" gives us something to act on.

A note on scope

Solution Medical Supply is an educational and reference property focused on equipment and procurement knowledge. This statement covers the pages we publish and control. Where our pages reference external standards bodies or manufacturer documentation, those third-party resources have their own accessibility practices that are outside our control, though we try to describe them accurately so you can decide whether to follow a link.

We review this statement and the practices behind it as the site grows and as the WCAG guidelines evolve. Inclusive design is part of how we define quality here — the same way we expect a well-specced lift or a correctly sized dressing to fit the person who actually has to use it.